F.A.Q.

Should I make a reservation?

Availability changes on a daily basis. In order to make

sure that the space that you want is available when you

need it, we recommend that you make an advance

reservation. Your reservation can be held with your

security deposit which is usually due at move in. The

deposit amount is $25.00.

Do I need insurance?

Insurance is the tenant's responsibility. Check with your

homeowner's or renter's policy to see if you are already

covered or apply for insurance coverage from a company

that specializes in self-storage insurance. We provide new

tenants with a brochure from one of these companies.

Do you give me a key?

You provide your own lock and key so that you are the

only one that has access to your unit. You may purchase

from a variety of locks that we carry at our office or bring

your own.

How do I know what size unit I will need?

Depending on the number of items you have, the size of

your items, and how you pack them into the unit will

determine the size you need. Click here to see examples

of what can go into each size unit. If you still have

concerns, please talk to anyone at our office and we would

be more than happy to help you determine a size.

Can I pay for my unit over the phone?

Yes, just call us with your credit or debit card information.

What type of payments do you accept?

We accept cash, check, Visa, and MasterCard. We can set

up automatic monthly debit payments from your credit

card. ASK ABOUT OUR "AUTO-PAY" BILLING! We

waive the Security Deposit!

Do you sell boxes?

We not only sell boxes but a variety of moving supplies.

Please see our rates and supplies here.

Can you receive packages and mail on my behalf?

We do not accept packages in our office if you have a

delivery source and you have provided them access

to your unit (key and code). They are responsible for the

delivery of the package(s) to your unit. For tenants that

have regular scheduled deliveries, you may leave a key in our office for the delivery company to use. Please check with our office staff for further information and assistance

with any other special requests.

What is the minimum time I can store?

There is a minimum rental time of 1 month.

Is my security deposit refundable?

Yes, with a 10 day written notice BEFORE you move out.

Also we ask that your unit is left as it was found. All items

and trash need to be removed. We do not have dumpsters

for customer use, so please take all trash with you. If your

unit is left with personal items or trash in it your security

deposit will not be refunded.

What if I move out before the end of a month?

With a 10 day written notice of move out date, any unused

rental payment will be prorated and refunded. See above

note regarding items or trash left in unit. The same will

apply to prorated rent.

What kind of documentation do I need to rent a unit?

A valid driver's license or federal ID with picture is

required to lease a unit.

Do you have your own movers?

No, we do not offer any moving services but there are a

variety of movers available in our area. Check the yellow

pages under the heading "Movers" for a complete list.

How long will it take to complete my transaction on move-in day?

If no other customers are ahead of you, the entire move-in

process should take less than 10 minutes.

What are your hours of operation?

Please check here for office and gate hours.

What if I need to get into my unit after gate hours?

Normal Customer Gate Access Hours are from 7AM to

10PM but * 24 Hour Gate Access is Available on request

What are your security features?

Surveillance cameras with 24 hour recording

Computer log of every entry and exit

Security fence around entire facility

Well lighted at night

Keypads with individual codes for entry and exit

One gate for entrance and exit located next to office

During office hours all units are checked to make sure there are locks and to take note of damages-if any.