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FAQs

  • Are there any items that I am not allowed to store?

    Yes. All food or feed products, explosive or flammable materials, compressed gasses, moth balls and rodent bait. Contact our office if you have any questions.

  • Can I store an RV/Boat/Car/Motorcycle?

    We do offer storage for RV/Boat/Car/Motorcycle. Motorcycles and some cars will fit in a traditional storage unit.

  • Do I need to reserve a unit?

    Reserving a unit is not necessary. However, availability can change quickly so we advise you to reserve your needed size in advance. You can complete your storage paperwork in our office and move in within minutes. You can also reserve a unit on our web page or by calling our office.

  • Do you have your own movers?

    We do not offer any moving services, but there are a variety of movers available in our area and we would be glad to provide you with their information.

  • Do you have any specials on units?

    We do offer specials on our units from time to time. Contact our office or CLICK HERE.

  • Do you give discounts for our first responders, military or senior citizens?

    In salute to our first responders, military and senior citizens (65 and older) we offer each a discount of $10.00 per month.

  • Do you charge a deposit or an administrative fee?

    We do charge a refundable deposit unless you sign up for our auto pay system. We do not charge an administrative fee.

  • Do you sell boxes and other moving supplies?

    Yes! We sell quality moving boxes as well as a variety of moving/packing supplies.

  • Do you have hand carts and dollies available at your facility?

    Yes! You are welcome to use our complimentary carts to help you with your move in and out of your unit.

  • How can I protect my items against loss or damage during my move and while in storage?

    We have an insurance affiliate that specializes in inexpensive storage protection. Please contact our office for details.

  • How do I know what size unit I will need?

    You can use our Storage Calculator on our website or call our office and our staff will be glad to help you chose the right size unit to fit your needs.

  • How do I make my payments?

    You can pay in person using cash, check, money order, debit or credit card. Online payment is also available or you can call our office and make payment using your debit or credit card.

  • How long will it take to complete the move in process?

    If no other customers are ahead of you, the entire move in process should take less than 20 minutes. If you want to speed up the process you can complete a reservation ahead of time online or by phone.

  • Other than the monthly rental fees are there any deposits or special fees charged?

    We do charge a $25 refundable deposit at move in unless you choose to use our auto pay system. We do not charge an application fee.

  • What are your office hours?

    We are opened Monday through Friday from 9am till 6pm and on Saturdays from 9am till 2pm. We are closed on Sundays and most major holidays.

  • What if I select the wrong size unit?

    Our staff will try to guide you in an effort to avoid this happening, but if it does we can simply transfer you into the size unit that fits your needs.

  • What security features do you have?

    We have security cameras throughout the facility, our property is completely fenced, each customer has their own personal security code for entry into the facility (each entry and exit is recorded on our computer system), and you have the only key to your unit.

  • What type of payments do you accept?

    We accept cash, check, money order, debit card, Visa, MasterCard and Discover Card.

  • What is the minimum time I can store?

    Our minimum rental period is one month.

  • What hours do I have access to my unit?

    All customers can access their units from 7am till 10pm seven (7) days a week. Upon special request, we can give you access 24/7. Ask our staff if this is an option you need.

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